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Refund policy

Returns

We offer refunds to customers who have purchased directly through the Hemp Luxe™
website. Our policy is valid for 14 days after your purchase. No refunds or exchanges will be accepted after 14 days. Items must be unopened.

To complete your return, we require a receipt or proof of purchase. Email your order number and reason for request of refund or exchange to: info@hempluxe.com to complete your return request.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If the request is approved, your refund will be processed, and a credit will automatically be applied to your credit card or any other original method of payment. This can take several days to reflect on your bank statement and or credit card as each institution has their own process.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Shipping of approved product returns is the responsibility of the customer.

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    ★ Customer Reviews

    Let customers speak for us

    271 reviews
    86%
    (232)
    9%
    (25)
    3%
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    2%
    (5)
    S
    Full-Spectrum Hemp Extract Oil | Original Strength
    Stephanie Sabath
    Excellent Product

    Hemp Luxe CBD Full Spectrum Regular Strength oil was recommended to me by a good friend and she did not steer me wrong. It's calming effect has made a huge difference for me while going through some stressful times as of late.
    It is fast acting and truly lessens anxiety without any unwanted side effects.

    C
    Full-Spectrum Hemp Extract Sleep CBD Shrooms Gummies | 30 Count
    Carole Farmer
    A great night’s sleep!

    I’ve been using this product for awhile. I didn’t want to take Tylenol pm any more. So I felt blessed when I discovered hemp luxe.
    I take 1/2 at bedtime. If I wake up and cannot sleep, I take the other half. I get the nightly sleep I need!

    A
    Full-Spectrum Hemp Extract Balm | Multiple Sizes & Potencies
    Allison Rae
    Great for pain relief

    I discovered the CBD balm while visiting family in Akron. It soothes the joint pain in my hands so much that I’m now ordering it online. The hemp, arnica and herbs work very well together to relieve pain.

    M
    Full-Spectrum Hemp Extract Oil | MAX STRENGTH | 2 Oz
    Martina Veigl

    I had shingles several years ago. The rash went away and the pain lessened, however it never completely went away. I tried numerous pain management drugs and procedures, but nothing helped. Taking the full spectrum maximum strength hemp extract oil provides relief. Taking this a couple time a days allows me to function pain free. I’m grateful to have found this product.

    J
    Full-Spectrum Hemp Extract Oil | Extra Strength
    Julie Mengon
    A game changer

    This product is a game changer for sore muscles and joints. Highly recommend.

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